Resource note
Resources / Family & Child Safety
An urgent call or message may sound like someone you know. A household verification plan gives people a second way to check before sending money, sharing information, or changing pickup plans.
Agree on the steps in advance
- Choose a short phrase that is not posted publicly or used as an account recovery answer; share it privately with the people who may need it.
- If a request involves money, a code, a pickup, or a location change, pause and call a number already saved for that person or organization.
- If there is no answer, use another known contact path rather than the number or link in the urgent message.
- Agree which adults can confirm a child's pickup or travel change and how to reach them.
- Practice a simple response such as “I will call you back now” so a person can end a pressured conversation.
The phrase can itself be disclosed, and callers can be convincing. Use it as one check alongside a callback or second channel. For immediate danger, use local emergency services.