Resource Article
Resources / Family & Child Safety
Synthetic voice fraud can be used to pressure immediate money movement or location disclosure.
Defensive controls:
- Never authorize transfers or pickups from voice requests alone.
- Require a second-channel verification step.
- Use a pre-shared challenge prompt for high-urgency calls.
- Document incident reporting and follow-up actions.
The most reliable control in these situations is a disciplined process, not caller recognition alone.